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March 2, 2024 By Mitch Schaffer Leave a Comment

2nd Mar 2024Minimize Time Under Tension to Transform Business Challenges into Strengths

Categories: Articles, General Business, Real WorldTags: Best Practices, Customer Experience, Customer Service

Minimize Time Under Tension to Transform Business Challenges into Strengths

In the fitness realm, “time under tension” is a principle where muscles grow stronger the longer they’re put to work. It’s a concept that’s beneficial there but not quite as welcome in the business world. Here’s a brief, true story that brings this to life and offers valuable lessons for any business owner. A Decision… [Read More]

January 16, 2024 By Mitch Schaffer Leave a Comment

16th Jan 2024Rising Above the Rest: Thrive in a Market Plagued by Poor Customer Service

Categories: Articles, Business Banter, General Business, Real WorldTags: Best Practices, Customer Service

Rising Above the Rest: Thrive in a Market Plagued by Poor Customer Service

In recent years, a noticeable shift has occurred in the retail landscape. Customer service, once the cornerstone of the shopping experience, appears to have dwindled to a state of mediocrity or, in some cases, outright neglect. This decline is not just a perception but a reality felt across various industries. With the rise of online… [Read More]

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