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Best Practices

March 2, 2024 By Mitch Schaffer Leave a Comment

2nd Mar 2024Minimize Time Under Tension to Transform Business Challenges into Strengths

Categories: Articles, General Business, Real WorldTags: Best Practices, Customer Experience, Customer Service

Minimize Time Under Tension to Transform Business Challenges into Strengths

In the fitness realm, “time under tension” is a principle where muscles grow stronger the longer they’re put to work. It’s a concept that’s beneficial there but not quite as welcome in the business world. Here’s a brief, true story that brings this to life and offers valuable lessons for any business owner. A Decision… [Read More]

February 25, 2024 By Mitch Schaffer Leave a Comment

25th Feb 2024Signs, Signs, Everywhere Signs: Store Signs Do More Harm Than Good

Categories: Articles, General Business, Real WorldTags: Best Practices, Retail, Signs

Signs, Signs, Everywhere Signs: Store Signs Do More Harm Than Good

The Colorado Rockies—a place where the air is so fresh, it could sell in bottles, and the views are so stunning, they make your average postcard look like a doodle. I found myself in an upscale ski town that attracts everyone from the humble digital marketer to Olympic skiers who gracefully glide down the slopes,… [Read More]

January 16, 2024 By Mitch Schaffer Leave a Comment

16th Jan 2024Rising Above the Rest: Thrive in a Market Plagued by Poor Customer Service

Categories: Articles, Business Banter, General Business, Real WorldTags: Best Practices, Customer Service

Rising Above the Rest: Thrive in a Market Plagued by Poor Customer Service

In recent years, a noticeable shift has occurred in the retail landscape. Customer service, once the cornerstone of the shopping experience, appears to have dwindled to a state of mediocrity or, in some cases, outright neglect. This decline is not just a perception but a reality felt across various industries. With the rise of online… [Read More]

December 18, 2023 By Mitch Schaffer Leave a Comment

18th Dec 2023Embracing the 80/20 Rule in Small Business: Focusing on Your Best Customers

Categories: Articles, Business Banter, General Business, Real WorldTags: 80/20 Rule, Best Practices, Evangelists

Embracing the 80/20 Rule in Small Business: Focusing on Your Best Customers

  As a small business owner, you’re always looking for ways to improve efficiency and customer satisfaction. One effective strategy is the 80/20 rule, also known as the Pareto Principle. This rule suggests that 80% of your consequences come from 20% of your causes.  Adding a slight spin on this we can comfortably state that… [Read More]

December 10, 2023 By Mitch Schaffer Leave a Comment

10th Dec 2023Direct Payment to Social Media Platforms: A Smart Financial Move for Small Businesses

Categories: Articles, General Business, Social Media ManagementTags: Best Practices, Social Media Management

Direct Payment to Social Media Platforms: A Smart Financial Move for Small Businesses

In the dynamic world of digital marketing, the numerous decisions that small local businesses face include financial management of social media promotional campaigns. Employing a social media management company for its expertise is wise, but it’s vital to differentiate between paying for management services and promotional spending. Keeping these two expenses completely separate is critical… [Read More]

November 30, 2023 By Mitch Schaffer Leave a Comment

30th Nov 2023Don’t Get Too Hung Up on Analytics: The Trend is Your Friend

Categories: Articles, General BusinessTags: Analytics, Best Practices, Trend

Don’t Get Too Hung Up on Analytics: The Trend is Your Friend

In today’s data-driven world, businesses are constantly bombarded with metrics and analytics. From website traffic and conversion rates to social media engagement and customer feedback, there’s no shortage of data to analyze and optimize. While it’s important to use data to inform business decisions, it’s also easy to get lost in the weeds of data… [Read More]

November 22, 2023 By Mitch Schaffer Leave a Comment

22nd Nov 2023Why Owning and Controlling Your Business Domain Name is Key

Categories: Articles, General Business, Real WorldTags: Best Practices, Domain Name

Why Owning and Controlling Your Business Domain Name is Key

Hello, fellow small-business owners! Let’s chat about something that might not be the first thing on your mind, but it’s very important – your business’s domain name. I know you’ve got a lot on your plate, but trust me, understanding the value of your domain name is worth your time. Why Your Domain Name Is… [Read More]

November 17, 2023 By Mitch Schaffer Leave a Comment

17th Nov 2023The Importance of a Website for Small Local Businesses

Categories: Articles, General Business, Website DevelopmentTags: Best Practices, Web Development

The Importance of a Website for Small Local Businesses

In today’s fast-paced digital world, having a website for your small local business isn’t a luxury; it’s a necessary tool that can significantly impact your success. If you’re a business owner who’s still on the fence about setting up a website, let’s explore why it’s crucial in the current market landscape. It’s Your Online Business… [Read More]

October 30, 2023 By Mitch Schaffer Leave a Comment

30th Oct 2023Why Every Small Business Owner Should Ditch Generic Email Addresses for Custom Domains

Categories: Articles, General BusinessTags: Best Practices, Branding, email

Why Every Small Business Owner Should Ditch Generic Email Addresses for Custom Domains

In today’s fast-paced digital world, first impressions matter more than ever. For small business owners, one of the most overlooked aspects of branding and professionalism is the email address. It may seem like a minor detail, but the difference between using a generic email provider and having an email address from your own domain is… [Read More]

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